Start with the symptom, not the solution
You do not have to know what to ask for. Below are the six problems we are called about most, in the words clients actually use — pick the one that sounds like your week.
What hurts most right now?
You do not need to know what the fix is called. Pick the sentence closest to your week and we will show you what usually causes it.
Pick whichever is closest. Nothing is submitted, and there is no wrong answer.
“Everything important lives in spreadsheets, and nobody fully trusts them”
We move the work into one place your team actually uses, with the calculations you already rely on kept intact. The spreadsheet becomes a report you can export, not the machine the business runs on.
- 0
- manual reconciliations left per month
“The same information gets typed in three different places”
We connect the systems you keep, so information is entered once and appears everywhere it is needed. Where a tool cannot be connected, we replace the copying with something automatic rather than something faster.
- -64%
- time spent per order
“Every report gives a different number, and meetings turn into arguments about which is right”
We agree one definition per number with the people who use it, write those definitions down, and compute them in one place. Reports then read from that, so two reports cannot disagree.
- 3
- enterprise reviews cleared on the documented model
“Customers wait days for something that should take minutes”
We map where the time actually goes, then remove the waiting: automatic handoffs, approvals that reach the right person immediately, and status the customer can see without phoning to ask.
- 3.1x
- throughput per person per day
“What worked at ten orders a day falls over at a hundred”
We find the part that actually gives way under load, fix that first, and put monitoring in place so the next limit is visible weeks before it is a crisis rather than on the day.
- 3.1x
- throughput per person once the system stopped being the limit
“We pay for six tools, use a third of each, and they still do not fit how we work”
We start with an honest audit: what to keep, what to connect, what to retire, and what is genuinely worth building. Often the answer is fewer tools connected properly rather than something new.
- 4→1
- tools replaced by one system
Doing nothing is not free
it is just invisible
These costs rarely appear on a report, because nobody invoices you for them. They show up as overtime, as churn, as the growth you decided not to chase.
“Everything important lives in spreadsheets, and nobody fully trusts them”
- One person becomes the only one who understands the file — and they take holidays
- Two people edit two copies, and the business now has two versions of the truth
- Every month-end turns into a manual reconciliation instead of a report
“The same information gets typed in three different places”
- Hours a week of skilled people doing keyboard work
- Typos that only surface when a customer complains or an invoice is wrong
- Nobody can say which system is right when two disagree
“Every report gives a different number, and meetings turn into arguments about which is right”
- Decisions get delayed while somebody re-checks the figures
- Two departments plan against two different realities
- Trust in reporting erodes, so people go back to their own private spreadsheets
“Customers wait days for something that should take minutes”
- Deals lost to whoever answered first
- Staff time spent chasing internal approvals instead of selling or serving
- Reputation damage that never shows up on a report
“What worked at ten orders a day falls over at a hundred”
- Growth capped by the system rather than by demand
- The busiest days — the profitable ones — are the days things break
- Firefighting replaces improvement, permanently
“We pay for six tools, use a third of each, and they still do not fit how we work”
- Subscriptions for capability nobody uses
- Work bent to fit the software instead of the other way round
- New staff needing weeks to learn where things live
Five steps, and you can
stop after one
Every step produces something you keep, in language you can read. The first one is free, and plenty of people stop there with a diagnosis and build it themselves — that is a fine outcome.
- 01
Tell us what you need
40 minutes, freeDescribe it however you would to a colleague — a website, an app, something automated, or just a problem you cannot name yet. We ask blunt questions about volumes and exceptions. You leave knowing whether we are the right people, and if we are not, we say so and point you elsewhere.
- Written summary
- Price range
- Straight yes or no
- 02
We scope it properly
A few days to two weeksFor a small piece of work this is a short call and a written scope, included free. For anything larger we sit with the people doing the work and follow it end to end, exceptions included — that step is paid, and it comes off the build price. Either way you get a fixed number before anything is built.
- Written scope
- Fixed price
- Timeline with a real date
- 03
We build the smallest thing that fixes it
2–16 weeks, by sizeHardest cases first, because the easy path is the part that always works in a demo. You see something working every week on a real link you can click — not a slide deck. If the scope needs to change, it gets priced and written down before we do it.
- A working version every week
- Plain-English change log
- Fixed price held
- 04
We put it live carefully
1–2 weeksWhere something already exists, we run old and new side by side and move over gradually, so there is no weekend where the business holds its breath. Monitoring goes in so a problem reaches us before it reaches your customers.
- Gradual switch-over
- Alerts to a human
- A way back if needed
- 05
We hand it over properly
2 weeks, includedYour team works on real changes with us alongside them, plus recorded walkthroughs of every part. The measure of success is your people shipping a change without us on the call. You own the code and the accounts from day one, so you are never locked in.
- Recorded walkthroughs
- Ownership checklist
- 30 days of fixes
Built on your accounts, in
your name
No licence to keep paying, nothing of ours to remove, no lock-in. If you replace us tomorrow, everything keeps running and the next team can pick it up — we will help them do it.
What your team sees
- Web app
- Mobile
- Dashboards
- Exports
What runs underneath
- TypeScript
- Go
- Node
- Postgres
Where it lives
- Your cloud account
- Your repository
- Your domain
How it stays healthy
- Monitoring
- Alerting
- Backups
- Documentation
What people ask before
committing
If we stop working together, do I keep everything?
Yes. The code lives in your account under your name from the first day, on your cloud and your domain. There is no licence to keep paying and nothing of ours to remove. You can hire anyone else to continue, and we will help them pick it up.
Could an off-the-shelf product do this more cheaply?
Sometimes, and when it can we will tell you which one and how to set it up — even though we make nothing from that. Custom work is worth it when your process is genuinely a competitive advantage, or when the tools that exist would force you to work in a way that costs you more than the software saves.
We already have developers. Does that change anything?
It usually makes things better. We review their work and they review ours, and handover stops being an event because they have been inside it the whole time. Some clients use us purely for the diagnosis and then build it themselves.
Describe the problem in your
own words
No technical vocabulary needed. Forty minutes on a call and you will get a written summary of what we think is actually wrong, a rough range, and a straight answer on whether we are the right people. That part is free.