“We pay for six tools, use a third of each, and they still do not fit how we work”
Each tool was the right answer to one question at one time. Nobody ever got to ask what the whole set should look like — and switching costs made every addition easier than any removal.
Who feels it daily
- Owners signing the invoices
- Everyone with six logins
How long the fix takes
1–2 weeks to audit, then scoped from what it finds
Quoted as a fixed price once the scope is written.
Left alone, this is what it takes from you
- Subscriptions for capability nobody uses
- Work bent to fit the software instead of the other way round
- New staff needing weeks to learn where things live
The fix
We start with an honest audit: what to keep, what to connect, what to retire, and what is genuinely worth building. Often the answer is fewer tools connected properly rather than something new.
- A written keep / connect / retire decision for every tool, with costs
- One place your team works day to day
- Fewer subscriptions, and the remaining ones actually used
- Where we recommend an off-the-shelf tool, we say so — even though we do not sell it
For your technical people — how it actually works
Build-versus-buy assessed per capability, with integration cost priced in.
- Each capability scored on fit, switching cost, integration effort, and lock-in before any build recommendation
- Retirement sequenced behind adapters so old and new run in parallel until the old path is provably unused
- Total cost of ownership includes our maintenance estimate, not just the build price
Same five steps, whatever the problem
- 01
Tell us what you need
40 minutes, free
- 02
We scope it properly
A few days to two weeks
- 03
We build the smallest thing that fixes it
2–16 weeks, by size
- 04
We put it live carefully
1–2 weeks
- 05
We hand it over properly
2 weeks, included
Fixing this typically starts at $8,000, quoted as a fixed price against the written scope the diagnosis produces. What that includes.
These usually travel together
Problems rarely arrive alone. If more than one of these is true, say so on the call — it changes what we fix first.
Describe the problem in your
own words
No technical vocabulary needed. Forty minutes on a call and you will get a written summary of what we think is actually wrong, a rough range, and a straight answer on whether we are the right people. That part is free.